About Grass Media Web Design
Based in Herne Bay, Kent, we are highly experienced, professional and reliable makers of websites but, there’s more. We have a solid background in web technologies, marketing, business consultancy and the psychology of web users. That makes for an almost unique blend of talents and skills which we can bring together to work for you and your business. It may sound arrogant but, if you’re prepared to tell us about your business and what you want to achieve then take our advice and guidance, we will make you a great looking website that is actually an asset to your business and not a liability.
We are proud to be a lean, agile little firm with over 60 active clients at this time and most are in and around Kent. However, we do have clients as far afield as Dubai!
Always offers great advice and creates brilliant sites that fit the brief and help you achieve your business goals
Excellent service, always quick to respond and very helpful. Nigel has built both our companies websites and they are everything we wanted. Nothing is ever a problem with him, he even fixes problems when he is on holiday! You wont get better for the price!
Very happy with Nigel and Grass Media Web Design. Excellent service and on the ball. Highly recommend
Refreshingly proffesional service from start to finish. We used Grass Media for the first time when, embarsingly, our last web designer went AWOL leaving us with a broken website. Nigel stepped-in, transferred the broken site to his own servers and had us back up and running in just a few hours. Since then, we've had them re-design our site from the bottom up and we're delighted with the results. What's more, we're now getting at least double the number of customer enquiries from the site and that's what really matters to us.
A website has just one purpose
… and that purpose is to encourage people to choose you to do business with above anyone else. It really is that simple and yet it’s estimated that over 80% of business websites don’t cut the mustard. A good website is an investment and, if it’s not doing the business, it’s just a liability.
Strip back all of the fancy graphics, the stock photos of cool, young people in a funky urban-chic office and all of the predictable marketing-speak, that’s all just vanity, and ask yourself the question “Is my website winning me more customers?”. If the answer’s ‘no’ then it certainly should be but, at least you’re in the right place now.
Anyone can make a business website, right?
These days anyone with an ounce of creativity, using modern tools, can make a website in minutes and for little money which, on the face of it, is all that you need. Job done.
Not so fast though. There’s a lot more too it. We’ve been making websites for customers since 2001 and we’ve learned a lot about how website visitors interact, we know what they want to see, we know what compels them and what antagonises them. Most of all, we understand what a website needs to do in order to convert a visitor to a customer.
The website iceberg
The way your website looks, its design and layout, is only around 20% of the full picture. Below the waterline there’s a whole bunch of stuff that needs attention if your website is going to consistently generate business. In terms of the time it takes and the skills required, that’s the 80% most people never see. It includes your legal obligations (you did know you had legal obligations?), SSL certification, keeping up to date with the the ever-changing Google ranking algorithms, analytics and performance tracking, keeping the website safe from hackers, maintaining and keeping software updated. That’s why people pay us to make things happen and that’s the real value we deliver.
How well do you know your website?
If you have a website currently and it’s anything over about 18 months old and it’s not really doings its stuff, here’s some things you may find helpful.
We don’t do ‘fire & forget’ websites. All of the websites we make come with a full service maintenance agreement built-in. We give you a fully costed proposal detailing what we’ll do for you, when we’ll do it and at what price. The cost we give you is all inclusive for the first 12 months, after which, you have the option to continue with us on a ‘hosting & maintenance’ plan or take your website elsewhere. We hope though that in the first 12 months, the value of the website we’ll make for you has more than earned its keep!
FREE Current website evaluation
We offer a free analysis of your current website. We’ll evaluate mobile friendliness, loading speeds, relevance, search engine optimisation, content, quality and performance. We’ll make some recommendations and deliver these to you by email in an easy to read, easy to understand format. No obligation, no nonsense, no hype, no pressure, just the facts.
What our customers say
If you’d like to take up a reference, we’d be delighted to put you in touch with any of our 60+ customers. Just ask for details. We’ve nothing to hide and everything to be proud of!