I own a florists in Herne Bay and some years ago I spent quite a lot of money having a website made for me by a friend of a friend. It all seemed to work well but, to be honest, we never received many orders then one day a customer of ours told us the website wasn’t working. A lot of phone calls and emails and it transpired our website wan’t being maintained as that wasn’t included in the price. Anyway, the website was seriously broken, in fact it turned out it had been hacked. I call Grass Media as they were nice and local. Within about an hour they had rescued my site, got it working for me and over the period of a few days, migrated the site to their own servers where they set about completely re-designing and making it fit for purpose. Now, we’re getting loads of orders plus we’re able to offer local delivery and click & collect from the shop. Being a florist we need regular updates & price changes and a quick email to Nigel has them sorted, usually within a few minutes.